November 21, 2018


Wood window repair workmanship matters

After 37 years in the wood window repair and duplication business, seeing just about everything possible, we are still puzzled by the inferior workmanship and quality that still permeates the industry we pride ourselves by. As we continually look for advancements to provide our clients in lumber, such as the introduction of 50 year rot proof accoya, investing in a computer controlled spindle moulder, which allows us to produce exacting duplication of window parts regardless of when they are manufactured. Every production run matches. The window sash we manufacture are assembled with only stainless steel brad nails or screws, and all hardware is attached using nothing but stainless steel screws. The quality of materials used should and does matter. You should expect nothing less.


Here we have a Poplar sash manufactured by another competitor, protected by exterior aluminum cladding. This sash is 4 years old! Where is any primer under the cladding at a minimum? It's no surprise that none of our industries window manufacturers produce a window using Poplar wood. It simply does not hold up to the exterior long term and is highly prone to moisture decay. 


Can you believe these casement sash received new insulated glass by another competitor, and were re-installed like this. These sash rails and stiles were not replaced. This is what some competitor in my industry considers acceptable. Should anyone accept workmanship like this? I won't even use the word quality.

Please do your homework, ask your potential window repair provider for referrals. Don't be afraid to ask questions. No question or concern you have should be discounted or questioned. Accurate Custom Sash always works to provide you, our potential client with every detail regarding your project. 


January 11, 2018


January 30, 2017


Casement Window Basics

Wood Window D.I.Y Tips

What condition are your wood windows in? Do they open and close properly? Are you dealing with condensation, mold or discoloration on the interior surfaces? Does the paint or stain appear to be breaking down or flaking? When were they finished last? If you answered yes to any of these issues, your wood windows need attention.  We will share with you below some useful information we have learned over the years, that just might prevent you from a very costly total window replacement job. Here are images of extremely rotted sash, that we were fortunately able to repair for our clients, saving them money from costly total window replacement.  

  • Finish and finish the sash on a consistent basis. Seal all edges and especially the top and bottom of your sash. Remove all hardware, especially hinges and operator tracks or brackets . Take the weather-stripping off if you can, and replace if necessary. By insuring all wood surfaces and screw holes are coated will help prevent water from wicking into the wood pores. We actually have a client who uses steel wool to lightly scuff the varnish on his casement sashes, and will then apply a new coat of varnish. He does this process every year. His windows were installed in 1986, and he has no sign of wood rot or decay.
  • Invest in stainless steel hinges and screws. The initial minimal upfront expense will pay for itself in short order, by eliminating the possibility of corrosion. 
  • Open window treatments, shades, blinds, draperies, etc. on a regular basis. Allow natural light to transmit through the glass. This actually helps with some condensation issues, and will prolong the life of your insulated glass seal. For the ultimate in glass performance, you can request Cardinal Low-e 366 for your future glass replacement if necessary.
  • Open, open and open your windows. I have been shocked over the years by clients who tell us that they do not open their wood windows, ever. This will cause premature sash and frame wood rot, guaranteed.
  • Replace the frame and sash weather-stripping when worn or brittle. This is a fairly inexpensive fix that helps greatly with energy efficiency.
  • Keep your hinges lubricated and the hinge tracks clean and free of dirt. This will allow smooth window operation and also prolong the life of the window operator. You can use a de-greaser for the tracks and silicone spray for the hinges.

These simple d.i.y tips will save you money and preserve the beauty and efficiency of your wood windows.

Give Accurate Custom Sash a call, post a comment, or drop us an email for further information.